Terms of Use

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Please read these Terms and Policies carefully before you start to use our website www.lobellaloves.com (the LL Website). We recommend that you print a copy of these for future reference. 

By using LL Website, you confirm that you accept these Terms and Policies and that you agree to comply with them regardless of whether you choose to register with us. If you do not agree to these Terms and Policies, you must not use our website in any way.  These Terms of Use apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.


www.lobellaloves.com is a website operated by Lobella Loves Limited ("we", “us” or “our”). We are registered in England and Wales under company number 12064451 and have our registered office at 78 York Street London W1H 1DP. We are a limited company. "You" and "your" means you as the user of the LL Website.


We have set out the terms under which we are providing you with access to the LL Website and any services we offer from the LL Website. These include the terms and conditions that govern:

·       your rights to use and link to the LL Website (this "Website Terms of Use")

·       how we will use and protect information about you (see our "Privacy Policy")

·       our terms and conditions in relation to the services we offer to customers, purchasing products on the LL Website (see our "Customer Terms and Conditions"):

 (together or individually these may be referred to as our "Terms and Policies").


We may change our Terms and Policies from time to time, in which case up to date versions of such Terms and Policies will be available via the LL Website. You should check these Terms and Policies frequently to ensure that you are happy with any changes.

You will be deemed to have accepted any changes to the Terms and Policies after you have been notified of the changes on our website and/or if you continue to access or use the LL Website, where the updated Terms and Policies will be available for you to view.


We may update the LL Website from time to time, and may change the content at any time without notice to you. However, please note that any of the content on our website may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that our website, or any content on it, will be free from errors or omissions.


Access to the LL Website is made available free of charge. We do not guarantee that our website, or any content on it, will always be available or be uninterrupted. Access to the LL Website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the LL Website without notice. We will not be liable to you if for any reason our website is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to the LL Website. You are also responsible for ensuring that all persons who access the LL Website through your internet connection are aware of the LL Website Terms of Use and other applicable terms and conditions, and that they comply with them.

The LL Website is predominately directed to people residing in the United Kingdom however for the avoidance of doubt we in no way resist passive sales from outside this territory. However we do not represent that content available on or through the LL Website is appropriate or available in other locations.


If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of any of our Terms and Policies.

If you know or suspect that anyone other than you know your user identification code or password, you must promptly notify us at hello@lobellaloves.com.


We are the owner or the licensee of all IPRs in the LL Website, and in the material published on it.  Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our website for your personal use and you may draw the attention of others within your organisation to content posted on the LL Website. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our website must always be acknowledged. You must not use any part of the content on the LL Website for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of our website in breach of LL Website Terms of Use, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.


The content on the LL Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the LL Website.

Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete or up-to-date.


Nothing in the LL Website Terms of Use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the LL Website or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

·                use of, or inability to use, the LL Website; or

·                use of or reliance on any content displayed on the LL Website.

If you are a business user, please note that in particular, we will not be liable for:

·                loss of profits, sales, business, or revenue;

·                business interruption;

·                loss of anticipated savings;

·                loss of business opportunity, goodwill or reputation; or

·                any indirect or consequential loss or damage.

If you are a consumer user, please note that we only provide the LL Website for domestic and private use. You agree not to use the LL Website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the LL Website or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.


Whenever you make use of a feature that allows you to upload content to our website, or to make contact with other users of the LL Website, you must comply with the general content standards set out in the Customer’s Terms and Conditions.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our website will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of the website a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you license to us are described in the next section (Licence).

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to the LL Website constitutes a violation of their IPRs, or of their right to privacy. We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of the LL Website. We have the right to remove any posting you make on the LL Website if, in our opinion, your post does not comply with the content standards set out in the Customer’s Terms and Conditions.

The views expressed by other users on the LL Website do not represent our views or values. You are solely responsible for securing and backing up your content. 


When you upload or post content to the LL Website, you grant us a perpetual, worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and publish that user generated content in connection with the service provided by our website and across different media. We may also wish to use the content to promote the website or the services we offer on the LL Website.


We do not guarantee that the LL Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access the LL Website. You should use your own virus protection software.

You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the LL Website, the server on which the LL Website is stored or any server, computer or database connected to our website. You must not attack the LL Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the LL Website will cease immediately.


You may link to any page of the LL Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to the LL Website in any website that is not owned by you. Our website must not be framed on any other website, nor may you create a link to any part of the LL Website other than the home page.

We reserve the right to withdraw linking permission without notice. The website in which you are linking must comply in all respects with the content standards set out in our Customer’s Terms and Conditions.

If you wish to make any use of content on our website other than that set out above, please contact hello@lobellaloves.com.


Where the LL Website contains links to other websites and resources provided by third parties, these links are provided for your information only. The inclusion of any such link does not imply endorsement by us of the linked website. If you decide to access linked third party websites, you do so at your own risk.

We have no control over the contents of those websites or resources. Please remember that when you use a link to go from our website to another website, our Terms and Polices (including our Privacy Policy Policy) will no longer be applicable. Browsing and interaction on any other website, including websites which are linked to the LL Website, is subject to that website’s own terms and policies. Please read those terms and policies before proceeding. 


The privacy of your personal data is important to us. Please see our Privacy Policy for details of how we will process your personal data, where it is provided to us, and how we use cookies.


If you are a consumer, please note that these Website Terms of Use, their subject matter and their formation (and any non-contractual disputes or claims), are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these Website Terms of Use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. You and we both agree to the exclusive jurisdiction of the courts of England and Wales.


Lobella Loves UK00003182900 is a UK registered trademark of Lobella Loves Limited. We expressly reserve all rights in and to the www.lobellaloves.com and www.lobellaloves.co.uk domain names and all related domains and sub-domains, the name "Lobella Loves", our logo, the look and feel of our site, service marks, trading names and/or trademarks. Other trademarks, products and company names mentioned on our website may be trademarks of their respective owners or licensors and the rights in such marks are reserved to their respective owners or licensors.


To contact us, please email hello@lobellaloves.com.

LAST UPDATED: March 2019